Terms and Conditions

All estimates remain valid for 30 days.

• We guarantee all labor for a period of one year from the date of service.

• Material warranties are subject to the terms provided by the supplier and/or manufacturer.

Photography Consent

By hiring Twisted B Electric, you agree to allow your home or business to be photographed for promotional purposes. Any addresses or personal information will be blurred for privacy.

Payment Terms

• A 50% deposit is due upon signing the contract.

• The remaining 50% balance is due upon project completion and a successful walkthrough. For new construction projects, payment terms are as follows:

1. 30% payment due upon signing the estimate.

2. 30% payment due upon completion of the rough-in phase.

3. 40% payment due upon completion of the finish phase.

Payment Default Clause:

• Late payments are subject to a 5% late fee after 10 days of non-payment.

• Accounts overdue by more than 30 days will result in work stoppage until payment is received.

• Twisted B Electric reserves the right to pursue legal remedies for non-payment, including collection fees and attorney costs.

Specialized Clauses Island Clause

• Per NEC 2023 (210.52[2]), island plugs cannot be installed on sidewalls of kitchen islands.

• If countertop plugs are desired, the additional cost will be determined after confirming the type, brand, and color with the Owner or General Contractor. Rock Clause

Excavation Clause

• Twisted B Electric is not responsible for unmarked underground conditions such as rock, abnormal surface conditions, or utilities not identified before excavation.

• Any additional costs for unexpected conditions (e.g., blasting, jackhammering, drilling) will be communicated promptly.

• These additional costs will increase the quote and will not be subject to any Guaranteed Maximum Price agreements. • We are not responsible for:

• Removal of extra dirt, rocks, or branches from the ditch path.

• Reseeding of land after project completion.

• Replacement of pavement, concrete, or similar objects removed during the project.

• What we do cover: Filling the ditch with the material removed during excavation. Sheetrock Clause

• If sheetrock removal is necessary, our technicians will notify the Owner or General Contractor promptly.

• Twisted B Electric is not responsible for replacing sheetrock, texture, or paint. These restorations are the responsibility of the Owner or General Contractor. Mini-Split Systems

• Installation includes the factory-precharged refrigerant and standard line set.

• If the line set needs to be extended or additional refrigerant is required, the Owner must hire an HVAC technician.

AFCI Breakers in Older Homes

• Installing AFCI breakers in older homes may require a full rewiring due to original wiring configurations. This is not included in the standard estimate.

Additional Terms Change Orders Clause

• Any changes to the project scope after the contract has been signed will require a written change order.

• Change orders must be approved by the Owner/General Contractor before the work is performed.

• Additional costs associated with change orders will be billed separately and must be paid before project continuation. Delay Clause

• Twisted B Electric is not responsible for project delays caused by factors outside our control, including but not limited to:

• Weather conditions

• Supply chain disruptions

• Delays caused by other contractors or trades

• Changes to project scope

• Any additional costs incurred due to such delays will be communicated and billed separately. Permitting and Inspections

• Twisted B Electric will obtain necessary permits for electrical work when required by local regulations.

• The client is responsible for any associated permit fees unless otherwise agreed upon.

• Final inspections are scheduled in coordination with the Owner/General Contractor, and Twisted B Electric is not liable for delays in approval caused by the permitting office. Site Conditions Clause

• The Owner/General Contractor is responsible for ensuring the job site is safe and accessible for our technicians.

• Work will not commence if unsafe conditions exist, and delays caused by such conditions will not be the responsibility of Twisted B Electric.

Warranty Exclusions

• Labor warranties do not cover damage caused by misuse, neglect, accidents, alterations, or repairs performed by anyone other than Twisted B Electric.

• Material warranties are subject to the supplier’s terms and do not cover installation errors unrelated to Twisted B Electric’s workmanship. Cleanup Policy

• Twisted B Electric will remove debris directly associated with the electrical installation.

• The client is responsible for broader site cleanup unless otherwise specified in the agreement.

Force Majeure Clause •

Twisted B Electric is not liable for failure to perform due to events beyond our control, including acts of God, pandemics, labor strikes, government regulations, or natural disasters.

Termination Clause

• Either party may terminate this agreement with written notice.

• The client is responsible for all costs incurred up to the termination date.

New Construction We wire new homes according to plans provided by the client.

Our standard services include:

• 6” LED wafers

• Builder-grade exhaust fans (upgrades available for quieter models).

• Installation of under-counter lights (customer-provided).

Note: We do not furnish lighting packages. Upgrades Available (additional costs apply):

• Floor plugs

• Pool circuits

• Septic circuits

• EV chargers

• Downlights or uplights

• Outdoor kitchen circuits

• Any installation beyond standard NEC 2023 code requirements.

Dispute Resolution

• Any disputes arising from this agreement will first be addressed through mediation.

If unresolved, disputes will be subject to arbitration in accordance with local laws.

• The prevailing party in a dispute shall be entitled to recover reasonable attorney’s fees and costs